Scheduling Issue

Created by Moveinsync Help, Modified on Fri, 18 Oct at 6:34 AM by Moveinsync Help

Problem Statement : Employee is unable to schedule for a particular shift/Day.

How to find the employee’s shift category ?

Go to employee profile - More details - Project - Manage Teams - Edit button - Shift Category





How to check if the office visibility is present for the selected shift ?

Navigation : Site Administrator - Scheduling Management - Manage Shifts 





Shift Visibility & cutoffs : 


How to check if the selected shift visibility and cutoffs are in place ?

Navigation : Site Administrator - Scheduling Management - Manage Shift Categories.



If the Availability is set to “No” for the selected shift - the shift won't be visible

If the cutoffs have crossed for the selected shift - the shift won't be visible.


Role Level Permissions : 


How to check if the respective employee/SPOC has the permission to schedule themselves.

Navigation : Open Employee Profile - Go to Settings - Check for permissions


For employee : Normal Shift 



For SPOC : Spoc Shift 













Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article