Face Authentication & Face Mask feature

 Face Authentication

Before this feature :

• Some drivers ask their friends, relatives to attend rides on some day.

• Common issue observed in this industry. Some incidents happened with Uber/Ola during proxy driver trips.

• It violates our Driver compliance policies and is a risk to employee safety.

With the new feature:

• When the Driver clicks on ‘Start Duty’, the driver will be asked to upload a selfie of him.

• Once he clicks on ‘Start Duty’, the camera page will be displayed with only the front camera enabled. The option to upload from the gallery will not be there.

• Once the driver authenticates successfully, the duty will be started. If authentication is unsuccessful, the duty will not be started and the driver will be asked to attempt again.

• If the driver's photo does not exist in our record, the driver can upload a selfie and wait for confirmation.

• If no faces and multiple faces are detected in the selfie uploaded, the driver will be asked to upload a pic again.

• Not applicable for lite app.

How to enable this feature :

 Driver App - Mask Detection

Objective :

• This feature will help the Driver App to detect whether the Driver is wearing a mask in this Covid-19 scenario.

Changes:

• When the driver starts duty, the driver will be asked to upload a selfie wearing a mask.

• Driver’s photo is evaluated using Computer Vision and AI models for presence of a mask

• If the driver is not wearing the mask, the uploaded selfie will be rejected by advising the driver to upload a selfie with a face mask.

• The driver will not be allowed to start a duty unless he verifies by uploading a photo of him wearing a mask.

How to enable this feature :