Audio Prompt on Network Disconnection

Created by Moveinsync Help, Modified on Fri, 31 Oct at 5:20 AM by Moveinsync Help

Feature Overview

This feature ensures that drivers are alerted through an audio prompt whenever the driver app detects a loss of network connectivity (e.g., mobile data or Wi-Fi disconnection).
It helps drivers identify connectivity issues that may interrupt trip updates, employee sign-ins, or duty-related actions.

⚙️ Dependencies

Driver App Version: 6.6.0 or higher
(The feature is not supported on older versions.)

Configurations

Property	Description	Type / Example Value
SHOULD_PLAY_AUDIO_ALERT_ON_NETWORK_FAILURE	Enables or disables the audio alert for network disconnection.	true / false
NETWORK_FAILURE_ALERT_INTERVAL	Defines the time interval (in seconds) between consecutive audio alerts when the network remains disconnected.	e.g., 30 → plays alert every 30 seconds
NETWORK_FAILED_ALERT_MESSAGE	Specifies the audio message text or label that is played when the network disconnects. This message is typically converted to text-to-speech in the driver app.	e.g., "Network disconnected, please check your connection"

Behavior Summary

When the app detects a network disconnection, it checks if SHOULD_PLAY_AUDIO_ALERT_ON_NETWORK_FAILURE = true.
If enabled, the app plays the configured audio alert message at the defined interval (NETWORK_FAILURE_ALERT_INTERVAL) until connectivity is restored.
Once the connection resumes, the audio alert stops automatically.

Example Use Case

During an ongoing trip, if the driver’s data network drops, the app will periodically announce:

“Network disconnected, please check your connection”
every 30 seconds, helping the driver troubleshoot connectivity quickly.