We have three different alerts available related to GPS device
SOS alert from fixed device
Fixed Device not Reachable
Tamper Alerts
SOS Alert From Fixed Device
Once the SOS button is pressed, it will trigger the SOS flow on the MIS–
1. An SOS alert notification will pop-up on Security Dashboard
2. Clicking the alert will show the details like the vehicle, office, driver, location of alert and employees currently inside the cab
On clicking on the alert the SOS from Fixed Device docket will be opened
Who will receive the Panic alert notifications?
As configured in the Security Dashboard settings. The configured team members would receive an alert on MIS, and an Email.
[Site Administration>Security Configuration>Rules Configuration>SOS Alert from Fixed Device]
Site Administration>Security Configuration>Employee Security Rules]
For receiving SMS & Calls , the escalation matrix (L1, L2 and L3) is kept the same as for the In-cab device panic alerts.
Mail Triggered for SOS alert from Fixed Device:
Fixed Device not Reachable:
Whenever the Device is not contacting the server for configured timing e.g 10 minutes then after 10 minutes the
Where to Configure Fixed Device Not Reachable alert?
Tamper Alerts -
Alert is triggered whenever external power supply is disconnected .
Tamper Alert will work only if the fixed device installed supports this functionality
Where to Configure Tampered Alert in Security ?
Email Sent for Tampered Alert:
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