What is Auto Vendor Allocation (AVA)?

Overview

Auto Vendor Allocation (AVA) is a smart automation system designed to streamline the process of assigning bookings to vendors based on pre-configured rules. It removes the need for manual selection, ensuring faster responses, fair vendor distribution, and enhanced operational efficiency.

Benefits of AVA

• Faster booking confirmations

• Reduced manual workload for administrators

• Improved operational efficiency and scalability

• Fair business distribution across vendors

• Custom configurations based on city and booking type

• Real-time monitoring and performance tracking

Feature Activation

To enable AVA on your account, please submit a support request to the MIS team.

How AVA Works: The Logic Behind the System

1. Multi-Parameter Filtering

Only eligible vendors are considered based on:

• City – Vendors must operate in the booking location.

• Booking Type – Vendors must support the specific booking category (e.g., airport pickup).

• Cab Type – Vendors must operate with the specified vehicle type

2. Allocation Models

A. Percentage-Based Distribution

• Vendors are assigned a percentage share for each City + Booking Type combination.

• Example: Vendor A (50%), Vendor B (30%), Vendor C (20%)

• These are converted into ratios like 5:3:2 and implemented accordingly.

B. Priority-Based Distribution

• Vendors are tagged with priority levels (e.g., P1, P2, P3).

• Bookings follow this process:

  • Booking sent to P1.

  • If P1 rejects or times out, it moves to P2, and so on.

3. Weighted Random Allocation

• A virtual pool is created based on vendor weight ratios.

• The system performs a weighted random selection for each booking.

4. Modified Round-Robin Logic

• To avoid over-allocation to one vendor:

  • Weight is temporarily reduced after selection.

  • Ensures fair spread over time.

5. Acceptance Time Management

• Each vendor has a set response window (e.g., 10 minutes).

• If no response, the booking is auto-forwarded to the next vendor.

6. Daily Reset & Tracking

• Allocation counts reset daily.

• Historical performance data is stored for review and vendor analysis.