Female Escort Constraint

Created by Moveinsync Help, Modified on Mon, 12 Jan at 9:34 AM by Moveinsync Help



1. Purpose of This Document

This Help Centre document explains how Female Escort Constraints are implemented in Rentlz 


2.About the Feature

The Female Escort Constraint is a safety-driven rule that determines when an escort (marshal) should be automatically assigned to a Rentlz trip based on the dark hours which are configured on city level.

3. When this feature will work ? 

  • Based on dark hours configured ( 20:00 to 6:00 ) 

  • When an first or last rider in the trip is a female in configured dark hours of that city. 

  • There is only a female rider in the entire trip.


4.How to configure ? 


Configuration Guide (PMS)

All escort-related settings are maintained in:

First enable in the PMS →  Open escortAssignConfig folder

How to enable the above in PMS  

enabledETSEscortRule-true/false ( true for enabling this feature ) 

And paste the below as required 


{

"escortAssignment": true,

"disableMarshallInDayHours": true,

"autoEscortAssignment": true,

"enableEscortVisibilityForGender": false,

"enabledETSEscortRule": true,

"enableMarshallPrompt": false,

"escortAssigGenderConfig": [

{

"escortAssigTimeConfig": {

"startTime": "19:00",

"endTime": "06:00"

},

"gender": ["FEMALE", "Female", "Male", "MALE"]

}

],

"bookingType": ["ALL"],

"city": ["BENGALURU"],

"preponeTripSheetInHours": 1

}


Note: If this feature is needed city wise it should be enabled only in PMS. if city wise is not needed, the same can be also used in consul. 


5.Troubleshooting Guide

Issue

Possible Cause

Resolution

Escort not assigned

ETS flag disabled

Enable enabledETSEscortRule

Escort assigned unexpectedly

Female constraint mode set to Any Female

Update ETS rule

Escort missing in dark hours

City rule not configured

Verify city-level config



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article