Taxi Status for Employees & Trips

Created by Moveinsync Help, Modified on Thu, 19 Mar at 6:34 AM by Moveinsync Help

Overview

The Taxi Status feature allows Transport Managers and Site Admins to mark employees as “Taxi” when they choose to commute independently instead of waiting for the assigned vehicle.

This ensures:

Accurate trip tracking
Proper handling of operational exceptions
Correct application of penalties and billing rules

This feature is controlled via the configuration:

Property: ENABLE_EMPLOYEE_AND_TRIP_TO_BE_TAXI
Default Value: false

Problem Statement

In real-world scenarios, employees may not always be able to wait for their assigned cab and may choose alternative transportation such as a taxi.

Previously, there was no structured way to capture this behavior in the system.
The introduction of the Taxi status enables proper tracking, reporting, and billing control for such cases.

Key Features & Functional Behavior

1. Employee Status – Taxi

A new employee status “Taxi” has been introduced.

2. Allowed Status Transitions

Employees can be marked as Taxi from the following states:

Sign-In → Taxi
No-Show → Taxi

3. When Can an Employee Be Marked as Taxi?

Employees can be marked as Taxi at any stage:

Before trip start
During the trip
After trip completion

4. Final Status Restriction

Once an employee is marked as Taxi:

The status cannot be reverted from:
- Trip-sheet
- Trip view

5. Adhoc Employee Restriction

Employees in Adhoc trips cannot be marked as Taxi

6. Driver App Behavior

If an employee is marked as Taxi during an ongoing trip:
- The employee is removed from the Driver App trip roster

7. Trip Status Behavior

If all employees in a trip are marked as Taxi:

Trip Status → “Trip Marked as Taxi”
Trip is treated as an Incomplete Trip
Trip will not be considered for billing

8. Escort Scenario

Taxi logic behaves similar to No-Show, with a key exception:

If an escort:
- Signs in
- Signs out

→ The trip can still be completed, even if all employees are Taxi

However:

Such trips will not be billed

Tripsheet Controls

Taxi Status Option

On the Tripsheet, users can mark employees as:

Taxi
(Alongside existing statuses like No-Show and Cancelled)

Access Control

Only the following roles can mark Taxi status:

Site Admin
Transport Manager

Data Synchronization

Any Taxi status updates on the Tripsheet are automatically reflected in Trip details.

Billing Behavior

Employee Status Handling

Users can:
- Mark / Unmark employees as Taxi (Billing side)
Adhoc employees cannot be marked as Taxi

Trip Completion Restriction

If enabled via configuration:

“Do not allow taxi trip to be completed”

Then:

Trips where all employees are Taxi cannot be manually completed

Billing Logic

If all employees are marked as Taxi:

The trip will not be billed, even if completed

Applicable for:

Trip-based packages
Zone-based billing
KM slab-based billing

Reporting Changes

BA Raw Report

Employee Status field now includes:
- Taxi

RBD Reports

Trip Status “Marked as Taxi” is visible when:
- “Include Incomplete Trips” filter is selected

UI Availability

Taxi status marking is supported in:

Modern Trip View
Tripsheet Edit (RMD Landing Page)
ODC Map Page

Summary

The Taxi Status feature provides:

Better operational visibility
Accurate exception handling
Controlled billing behavior

It ensures that trips where employees opt for alternative transport are properly tracked, managed, and excluded from billing where required.